Home » News & Updates » New AHIA Resource: Post Occupancy Evaluation (POE) Framework
Date published 13/12/2024

We are pleased to advise that a new resource ‘AHIA POE Framework’ been uploaded to the AusHFG website. 

The purpose of the Framework is to improve existing POE approaches by drawing on lessons learned from all jurisdictions and provide a starting point for jurisdictions that have not yet established formal POE processes.

The AHIA POE Framework includes the following key elements:

  • An overview of terminology including a definition of POEs with reference to other similar terms used across jurisdictions and the relationship to benefits realisation processes.
  • Key benefits of POEs, acknowledging that evaluation is essential to continue improving the return on investment from health infrastructure development and ensure that the planning and design of healthcare facilities continues to evolve to optimise outcomes for patients, staff and the community.
  • A proposed methodology for undertaking POEs, from establishing a POE through to developing an implementation plan in response to the POE outcomes and ensuring appropriate distribution of learnings.
  • Recommended evaluation categories, noting that these will need to be tailored to the specific POE with consideration of other project assurance processes to avoid duplication.
  • Overarching POE template.

It is acknowledged that a number of jurisdictions have existing POE processes and templates in place and there are varying approaches to undertaking POEs so the intent of this document is to provide overarching information that can be tailored to suit the requirements of each jurisdiction.

A thank you is extended to all those who have contributed to the development of this resource.

Kind Regards,

The AusHFG Team